We’re Not in a Break/Fix World Anymore

By Gil Cargill on October 18

I’m liberally paraphrasing from the movie, The Wizard of Oz, but Dorothy told her pet that they weren’t in Kansas anymore.

Some IT consultancies believe that the day of the break/fix business plan will continue or, even, will resurrect itself. I’m here to tell you that it won’t.

As the reliability of technology increases and the cost of replacing technology decreases, there’s an ever-tightening squeeze around the break/fix business model.

At some point in the near future, you’ll find it impossible to sell and conduct break/fix projects profitably.productivity

The ultimate tragedy is that, while many IT consultants adhere to the break/fix business model (albeit while giving lip service to the retainer-based business model), they’re losing marketshare, profitability and, most tragically, their future.

New technology, such as Cloud computing, is drastically changing the landscape of the IT consultant world.

Start positioning yourself, as soon as possible, as an organization which helps companies improve their businesses’ operating conditions by optimizing the effectiveness, efficiency, productivity and, therefore, profitability of their IT infrastructure.

If you are helping a business achieve its strategic and tactical goals, you have immense value.

If all you do is fix broken computers then, sooner or later, there will be little or no work for you.

Make sure that you position yourself to work at the side, but not on the payroll, of business decision-makers; and you’ll find your future to be very rosy.

Have you read the previous blog post connected with this post?  Check it out here!

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